We initially analyzed the entire value-stream to establish the need for linking operations based on takt time and flow methodologies. WhiteWater then worked through the entire business, from steel processing, to theming, to shipping, in order to identify and eliminate costs of quality, high labor costs, outsourcing stagnation, and need to expand operations.  They were able to conduct comprehensive production planning and administrative reform based on actual demand and the uncovered capacity on the frontline value-added processes.  This was a total transformation of the business.

After achieving savings of 30–35% in each frontline process, production management reform was able to leverage this into an overall savings of 30%. This also resulted in a significant reduction in lead-time for delivering finished products to customers. They can now output more products with fewer people, at a lower cost. Quality also increased naturally because the employees self-managed their work as well as designed the entire manufacturing system and communication system.

In 2015, WhiteWater Industries received Canada’s Best Managed Company Award.