I recently shared a rare video from Enna of Shigeo Shingo consulting at AT&T in 1990. It is completely unscripted and gives us the feeling of actually walking through the shop floor while Shingo observes
For better or worse, the first company many people associate with Lean manufacturing is Toyota. This is natural, since many of the most popular Lean techniques were originally developed there. Toyota’s rapid rise to the
I got some great comments on my last post about the difference between traditional management and the true Lean leadership necessary for sustainable, employee driven improvement. I’d like to look a little more into what defines
I’ve said time and time again that True Kaizen must come from within. But managers still have to manage. It’s their job. Understanding how to manage an autonomous and creative workforce can be confusing. “Managing
The sad truth is that the word “engagement” is not very engaging. It’s one of those fluffy, ambiguous terms that have become all-too-familiar around the business world, like “empowerment” and “respect”. What does engagement really
Japanese improvement techniques have been emulated across the globe for decades, and none carries more cultural weight than the theory of Kaizen. When I expose Western leaders to Lean practices in Japan, they often express
Legend has it that when George Washington was six years old he chopped down his father’s favorite cherry tree. When confronted by his father, George did what any sensible six-year-old would do: He told the
Mr. Jun Nakamuro is the best teacher who teaches us the best application of TPS. We have improved productivity 200% and quality is now 100% by Jun’s direct leadership. I am very thankful for all these opportunities, thank you.
Manager in Charge Railway Operations, BFG International
I’ve learned to look at myself and make personal change so I can help lead my people and empower them so they know they are the leaders of the company… They are learning on their own to get better—to make the company better.
COO, Able Aerospace a Textron Company
By having that focus and then being able to make those changes, it means that we can get so much more done. And we can actually meet our goals rather than struggling.
Director of Rehabilitation Services, Seattle Children's Hospital