I recently shared a rare video from Enna of Shigeo Shingo consulting at AT&T in 1990. It is completely unscripted and gives us the feeling of actually walking through the shop floor while Shingo observes
For better or worse, the first company many people associate with Lean manufacturing is Toyota. This is natural, since many of the most popular Lean techniques were originally developed there. Toyota’s rapid rise to the
I got some great comments on my last post about the difference between traditional management and the true Lean leadership necessary for sustainable, employee driven improvement. I’d like to look a little more into what defines
I’ve said time and time again that True Kaizen must come from within. But managers still have to manage. It’s their job. Understanding how to manage an autonomous and creative workforce can be confusing. “Managing
The sad truth is that the word “engagement” is not very engaging. It’s one of those fluffy, ambiguous terms that have become all-too-familiar around the business world, like “empowerment” and “respect”. What does engagement really
Japanese improvement techniques have been emulated across the globe for decades, and none carries more cultural weight than the theory of Kaizen. When I expose Western leaders to Lean practices in Japan, they often express
Legend has it that when George Washington was six years old he chopped down his father’s favorite cherry tree. When confronted by his father, George did what any sensible six-year-old would do: He told the
Their team was professional, fun and incredibly inventive. They really helped us realize that every challenge is an opportunity
Chief Executive Officer, Gourmet Garden Herbs and Spices
Collin gave us inspiration to speed up our organization’s journey. We learned a lot from the information that you shared to us during the benchmarking tour. We now are involved in developing team leaders and are guiding them.
We learned a lot of valuable lessons and key learnings during our time in Japan. And what the really cool part about this whole experience has been is actually applying these lessons here in the workplace.
Dr. Jeffrey Avansino
VP and Medical Director Surgical Services, Seattle Children's Hospital